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Mobirise Website Builder

Helponbiz celebrated 20 years of activity this year, always providing a quality service, promoting innovation in our customers' businesses. Find out more here.

Business Process 

BpmOnBiz is our Business Process Management platform, with modules or components that allow a simple implementation on client systems

Task Management

TaskOnBiz is our Task Management Application. With mobile platform allow to manage delivery tasks, project control and business dashboards.

Our Projects Reference

See some of our great development projects in reference clients. Top technology with best project management allows successefully clients feedback.

Microsoft Partner

We have been partners with Microsoft for over 18 years, always using the forefront of technology in our client projects, enabling the evolution of business processes.

Our Values

our mission

We exist to serve the client, not only in the pure commercial relation, but also in the search for synergies, where the knowledge of the business of each company is analyzed from the point of view of the profitability of its processes, through the implementation of the best practices in the scope of the Information systems.

our strategy

Strong stake in the provision of services more appropriate to the needs of customers, through closer collaboration with the client. Search for new business channels, through the implementation of solutions based on Mobile Services and WebServices, to streamline products and technologies.

our team

These entrepreneurs, all with a technical background, intend to enter the Information Systems market through the implementation of new technological solutions and a different posture in the relationship with their clients.

Our Services    

Project Consulting

Through the implementation of best practices and methodologies, with all the experience acquired, we collaborate with our clients in the implementation of customized solutions for each business, in Microsoft and Open Source platforms.

Mobile Business

Consulting of innovative processes oriented to the business. Professional consulting service that guarantees our clients the implementation of competitive business strategies, allowing an adaptation to the new technologies.

Outsourcing IT

Through the use of IS outsourcing companies can focus more on their core business, leaving IT issues to our care. Helponbiz offers you a set of services that can adapt to your needs, from total outsourcing.

Our Business Products

Our products are software or frameworks that enable a better interface in our customer's businesses. 

Mobirise

BpmOnBiz - Business Process Management

 

BpmOnBiz is a Business Process Management platform. The BpmOnBiz® System is composed of a set of modules or components, which, integrated by the main module, the HnbEngine, allow the implementation of the BPM (Business Process Management) system in organizations.  See More

Mobirise

TicketOnBiz - Incident Management Application

 

TicketOnBiz, an incident management application, was developed on Microsoft technologies and offers greater capacity to manage, track, record and resolve occurrences reported to a helpdesk service, as well as generate activity documents in order to resolve these occurrences. See More

Mobirise

GO - Operation Service Management

 

The GO app enables operational management of services. From control to real-time asset assignment of assets on the ground, the GO application has the flexibility to enable such management online. The GO application also provides reports with the management information needed to monitor the team, and consequently a more concise operational management of the teams, improving the profitability of the service. See More

Mobirise

TaskOnBiz - Task Management Application

 

The application consists of a mobile application for the user and a central application for the task manager.
The central application manages the tasks for the user. In turn, the user receives this list of tasks to be performed in his mobile application and starts the execution process. See More

We also developed a series of products that help in the management of campaigns, in the development of content for websites and in the configuration of websites and various types of forms or questionnaires.
SmsOnBiz

Application to serve as a gateway between the legacy systems of the companies and telecom operators  via SMS.
See More

DataOnBiz

Plataform for easy setup IT applications, that allows you to create web-based applications, supported on relacional databases. 
See More

SurveyOnBiz

Web-based solution built on the framework DataOnBiz and prepared management the processes Satisfaction Surveys and Outbound Campaigns. See More

WebOnBiz

Framework for building Web-based applications, supported on a relational database managed by the application of content DataOnBiz. See More

Partners and Customers

Introducing our customers and business partners

Our Resources

Through the use of IT Outsourcing, companies will be able to focus more on their "core business", leaving IT matters to our care. Helponbiz offers you a set of services that you can adapt to your needs, from total outsourcing.

01.

technical
resources 

Systems Administration
Application Development
HelpDesk teams

02.

technical
teams 

Systems Administration
Application Development
HelpDesk teams

03.

system
management 

SLA's definition and execution
Management and Monitoring Systems
Backups and housekeeping tasks
Administration and Operation OS Design and Implementation of Disaster Recovery processes

04.

database management

Identification of infrastructures and systems
Identification of changes
Definition of service levels
Administration of Systems, Networks and Databases

05.

technical graduation

helponbiz continues to invest heavily in the continuous training of its employees, investing in certifications in key areas of customer activity. Specialization in Microsoft technologies, for which we are certified in the Silver Web Developer and Silver Application Developer skills, provides greater availability of resources on the client, whether in terms of custom development, or corrective and evolutionary maintenance of Microsoft platforms.

06.

Project
Manager

Keeping the aspects of specialization in strategic areas in IT technologies, more than 90% of our technicians are certified, having specializations such as MCPS, MCNPS among others.
These specializations place our team capable of responding to software development, web development, systems integration and database administration.

07.

Application 
Development

Fast development of small or medium-sized projects

08.

Business
Analysis

Business intelligence analysis in medium and long term projects in clients with complex database systems

Our Skills

Through the use of IT Outsourcing, companies will be able to focus more on their "core business", leaving IT matters to our care. Helponbiz offers you a set of services that you can adapt to your needs, from total outsourcing.

SQL Server

Microsoft Databases 

Competencies in SQL Server, SQL Administration and development in T-SQL, Store Procedures, Security and Legacy.

Oracle

Oracle Databases 

Our competences in this area are proven by our successful projects in the most diverse clients over the years.

Html/CSS

Bootstrap, HTML5, CSS, SASS 

Our competences in this area are proven by our successful projects in the most diverse clients over the years.

JavaScript

Developper JavaScript

Our competences in this area are proven by our successful projects in the most diverse clients over the years.

Power Apps

Power Apps, Power Automate

Helponbiz is developing this new area for office automation projects improving Office365 capabilities on integration with different Legacy Systems over the use of WebServices and API integrators.

Microsoft RS

Reporting Services

Microsoft Reporting Services skills with ODBC connections or other types of databases.

Power BI

Microsoft Power BI

Our competences in this area are proven by our successful projects in the most diverse clients over the years.

MicroStrategy

Oracle Business Intelligence

Microstrategy Competencies, Administration, Reporting, Documents and Dynamic Dashboards development.

Our Portofólio Projects Reference

2018

Mobirise

Travel Assistance Process Management Application 

BPM platform development based on Microsoft.
Workflow engine based on BPMN notation, Rules Engine.
AD Integration, SOA Integration with various external and internal systems.
SGBDR - MS SQL Server 2016.

ACP - Automóvel Clube de Portugal
View more

+150 000

Macro Processes per Year

Management system with more than 150,000 macro processes managed per year, on a continuous basis.

+15 000

transactions per day

Daily transaction volume by more than 50 platform users

+50

Simultaneous users

Internal or external users, in various parts of the country using the platform at the same time

24h x 365d

System working NonStop

The Platform operates 24 hours a day and 365 days a year, non-stop.

2020

Mobirise

TAP Baggage Delivery Management System

Management System at the different airports in Mainland Portugal, Azores and Madeira. Follow-up of the entire process with the TAP system and timely communication of the estimated time of arrival at the place of delivery. , Baggage Delivery Management System and drivers' mobile equipment, responsible for the physical delivery of bags to TAP passengers. Integration with GeoReferencing system for optimized distribution of loads and routes. Android Mobile Solution with Maps integration, barcode scanning, according to aviation standards, signature for proof of receipt.
News On Board
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BPM

for SOA integration between systems

HNB-BPM Platform
SOA integration between TAP systems, Bagage Delivery Management System and drivers' mobile equipment, responsible for physical delivery of bags to TAP passengers

Geo Location

with Load and Route Optimization

Integration with GeoReferencing system for optimized distribution of loads and routes.
Android Mobile Solution with Maps integration, barcode scanning, according to aviation standards, signature for proof of receipt 

Follow Up 

Simultaneous users

Complete follow-up of the entire process with the TAP system and timely communication of the estimated time of arrival at the place of delivery to the final customer, through electronic means.

2013

Mobirise

IT Ticket Management System

System based on ITIL for the process of managing IT incidents in the Casa Pia organization in the most diverse locations of the institution.
Development based on Microsoft .NET, with Microsoft Silverlight and on MS SQL Server 2008 DBMS

Casa Pia de Lisboa, I.P.
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Intelligent Process

presenting tickets with similar symptoms 

System with the possibility of "learning" in order to make available to managers and process actors, incidents involving the same components or reporting similar symptoms, speeding up the classification and typification of the incident.

Service Level Agreament

with optimization by categories and components

Configuration of SLAs by categories and components involved allowing greater analysis and distribution of tickets

+15 institutional locations

with direct access to the IT ticket system

System implementation in more than 15 institutional locations allowing a greater network of access to ticketing in the organization's internal system

Since 2015 - constantly evolving

Mobirise

Portal Assistencia.acp.pt

B2B platform for interaction between ACP Travel Assistance and its customers and partners.
Webbased Platform on Microsoft .Net, SGBR MS SQL Server 2016
With SOA Integration – SOAP and Rest WebServices.

Assistencia.acp.pt
View more

Follow Up

of all processes 

Monitoring of Travel Assistance processes carried out to beneficiaries of ACP customers

Integrated Services

of all processes with providers

Integration of the service contracting process (operational and financial) with external providers of emergency services.

+115 external providers

with direct online access to the platform

All external providers registered on the platform can access service data, upload and download information, whether contracted or financial services.

ARC Award

Marketing Award 2007 

+ 60  

of Vehicles Own Assistance

+ 500 000

of covered vehicles

+ 80 000

vehicle assistance performed

+ 300

Service Providers

95 %

Service Satisfaction Rate

+ 55 %

new vehicles covered

+ 450 000

assistance telephone movements

2015

Mobirise

Integration of Schedules and Online Location of Public Transport

Development of an integration component between the TCB Online APP, the career management system and services for access to timetables, the GeoReferencing system used in the Transportes Coletivos do Barreiro buses to visualize the real position in the APP and finally integration of ticketing with the Barreiro's electric bicycle system. Made on Linux Platform and PostgresSQL SGBR. Rest Webservice Platform for Orchestration of All Communication Processes

Transportes Coletivos do Barreiro

Linux Platform

and on PostgresQL database

System with the possibility of "learning" in order to make available to managers and process actors, incidents that involve the same components or report to similar symptoms, to speed up the classification and typification of the incident

Geo Location

with career and schedule optimization

Configuration of SLAs by categories and components involved allowing greater analysis and distribution of tickets

+15 institutional locations

with direct access to the IT ticket system

System implementation in more than 15 institutional locations allowing a greater network of access to ticketing in the organization's internal system

2004

Mobirise

DataMart - Travel Assistance

Data Analysis and Modeling, ETL system based on Microsoft SSIS platform with Reporting System based on Microstrategy platform.
Reporting development to support business management Travel Assistance

Automóvel Club de Portugal

Data Model

presenting tickets with similar symptoms

System with the possibility of "learning" in order to make available to managers and process actors, incidents that involve the same components or report to similar symptoms, to speed up the classification and typification of the incident

Reporting and Dashboards

with optimization by categories and components

Construction of Reports and Dashboards for executive follow-up and regular presentation of operational results to clients, using MicroStrategy utilities.

MicroStrategy Platform 

with direct access to the IT ticket system

All data analysis and modeling, ETL system

Contact Us

Helponbiz is located in LISPOLIS - Pólo Tecnológico de Lisboa, for over 19 years, integrating a set of several innovative companies in new technologies.
Contact us for more information

Phone

+351 217102567

João Castel-Branco
Partner and Project Management

 joao.castel-branco@helponbiz.pt 

Jorge Constâncio
Partner and Technical Management

jorge.constancio@helponbiz.pt

Fernando Mendes
Partner and Financial Management

fernando.mendes@helponbiz.pt